Altaï Canarias is part of Altai Travel: the community of travellers, local experts & populations that promotes positive and sustainable tourism where each actor is enriched by contact with others.
In more than 25 destinations, our local experts build experiences with our travellers where freedom, nature, encounters and pleasure are the key words.
When you book a trip with Altaï, you
have the option to purchase travel insurance. You have up to 14 days to
purchase this insurance from the date you book your trip. We hope you will
never need to use it, but in the event that something goes wrong, it’s good to
know you are covered.
Altaï, in partnership with Assurinco and Mutuaide Assistance, offers you an
insurance package tailored to your needs. It is very important to think about
OF THE TOTAL PRICE OF THE TRIP)
This multi-risk policy is specifically
adapted to adventure travel and is designed to protect you in all circumstances
from the risks inherent in our travels and activities. By choosing to take out
comprehensive insurance you will be protected before and during your trip. This policy will cover
you for the following:
insurance (including medical incapacity that prevents you being able to
participate in the activity you have booked)
Price guarantee (in
the event of fuel surcharges, airport tax increases and currency fluctuations)
Flight, boat or
sports and business equipment and delayed delivery)
interrupting a stay or sporting / leisure activity
medical repatriation, medical and/or hospitalisation costs abroad, etc.
Contract number to call back: Contract
n° 7058 or 7059 (with epidemic extension)
This insurance contract is offered to
you by Altaï in accordance with article L.513-1 of the insurance code - SAS
with a capital of 190 350€ - RCS MARSEILLE 388 318 313 - Head office: Avenue
André Roussin, Immeuble le Néréis, 13016 MARSEILLE . In the event of a complaint
concerning the distribution of the insurance contract, you may send your
complaint in writing to the head office address.
It is managed by ASSURINCO (commercial
brand of Cabinet CHAUBET COURTAGE), an insurance broker, whose head office is
located at 122, Bis quai des Tounis - 31000 Toulouse, SARL, with a capital of
€140,750 - RCS Toulouse 385 154 620, registered with the ORIAS ( www.orias.fr )
under number 07 001 894. It carries out its insurance brokerage activity in
accordance with Article L. 521-2, II, 1°, b) of the Insurance Code. The list of
insurance companies with which ASSURINCO works or is likely to work as a broker
with the following insurance companies is available at http://assurinco.com. If
you disagree or are dissatisfied with the implementation of your contract, we
invite you to make this known to ASSURINCO by calling 05.34.45.31.51 or by
writing to firstname.lastname@example.org. ASSURINCO undertakes to acknowledge
receipt of your letter of complaint within 10 working days and to provide a reply
within a maximum of 2 months. If the disagreement persists, you can resort to
the Insurance Mediation by mail provided that no legal action has been taken:
LA MÉDIATION DE L'ASSURANCE - TSA 50110 - 75441 Paris Cedex 09
It is underwritten by the insurer:
MUTUAIDE ASSISTANCE 8-14 av. des Frères Lumières 94368 BRY SUR MARNE Cedex
This insurance product provides insurance
cover to indemnify the beneficiary against travel-related risks.
that have been put in place in this insurance contract correspond to the
requirements and needs of people who go on sports and adventure trips and who
wish to be covered against the risks associated with this trip. All your
guarantees and exclusions are listed in the standardised information document
on the insurance product (DIP) and the General Conditions, which alone are
contractually binding. We advise you to read these two documents carefully, both
of which are available on this page.